13 Jobs in Laguna Beach, CA
State Farm Insurance - Arlene Bautista is Hiring a Customer Service Manager Near Laguna Beach, CA
Job Description
Are you looking for a career to replace your job? State Farm Insurance - Arlene Bautista in Laguna Beach, California, is looking for an experienced sales representative to join our team. In this role, you will be responsible for selling products to customers utilizing phone, email, and video conferencing. You will be responsible for understanding their needs to offer products that can help them achieve their personal goals. Your prior experience in the industry will help you provide an exceptional experience to our customers. If you are an active listener, quickly build rapport with customers, are motivated, and are invested in your growth and success, this may be the perfect position for you. Apply today!
Benefits
Flexible Schedule###Life Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Evenings Off###
Responsibilities
Develop insurance quotes, make sales presentations, and close sales.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Answer incoming phone calls on the first ring.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
Cold call, direct email and perform other lead generation activities.
Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
Contact businesses and private individuals by telephone to promote products, services and/or referral programs.
Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
Develop and implement new marketing and sales strategies.
Requirements
Proficiency to multi-task, follow-thru and follow-up.
Must have ability to multi-task.
Must be awesome at opening doors and getting appointments from a cold start.
Follow through and exceed current and prospective client expectations.
Problem-Solving Capabilities.
A Property & Casualty insurance license is required.
A Life & Health Insurance license is required.
Be capable of handling customer rejection.
Previous work experience in sales, marketing, promotions or telemarketing.
Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
Job Summary
Full Time
$90k-120k (estimate)
05/10/2024
06/22/2024
The job skills required for Customer Service Manager include Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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